Virtual flight attendant gained second version

Qatar Airways launched during ITB Berlin 2024, in early March, the second version of Sama (‘sky’ in Arabic), a virtual and holographic flight attendant, becoming the first airline in the world to develop a crew of digital human cabin powered by artificial intelligence. During the event, she interacted with visitors by answering questions in real time, such as frequently asked questions, destinations, and support tips. The new tool can be accessed through QVerse, an immersive digital platform from Qatar, as well as through its official app. Babar Rahman, Vice President of Marketing, Qatar Airways, said, “Sama 2.0 represents our relentless pursuit of innovation and embodies Qatar Airways’ values ​​of exceptional service and hospitality. This is an extraordinary milestone in leading the successful synergy between technology and human connection, not only for Qatar Airways, but also for the industry at large.” The airline operates two daily flights between Doha (DOH) and Sao Paulo (GRU), using the Boeing 777, alternating between the -200 and -300 versions. – https://aeromagazine.uol.com.br/artigo/comissaria-de-bordo-virtual-ganhou-segunda-versao.html