Investments in accessibility in the airline sector are encouraged by ANAC and Mpor

Brazil’s Civil Aviation Agency (ANAC), in a joint initiative with the Ministry of Ports and Airports (MPor), through the National Civil Aviation Secretariat (SAC), held on April 3, the first edition of the ANAC/SAC Accessibility Award. The award ceremony took place at the launch event of the Asas Para Todos (Wings for All) Program and aims to encourage the engagement of airlines and airport operators in promoting improvements in accessibility, both in passenger service and in airport infrastructure. “Our objective is to guarantee conditions of inclusion and accessibility in air transport, and we count on the actions of operators and companies”, highlighted the director-president of ANAC, Tiago Pereira, during the ceremony. “This is a way of renegotiating our commitment to accessibility. Today is a promising control point, but it is still a beginning”, said the head of SAC, Juliano Noman. The airline awards considered two criteria, each weighing 50%. The first was the performance of each company in complying with the rules set out in Resolution #280, of July 11, 2013, which provides for procedures relating to accessibility for passengers in need of special assistance. This performance was evaluated by the ANAC inspection team throughout 2023, on different bases for each of the national companies operating in the country. The second criterion was the performance of each airline in relation to good practices that provide greater quality and dignity in serving passengers in need of special assistance. These practices are in the manual produced by SAC/MPor, through a partnership with the Federal University of Sao Carlos (UFSCar), within the scope of the Accessible Aviation project. In the airline category, the company Gol received the trophy and, in the airports category, there was a tie, with Hercílio Luz International Airport, in Florianopolis, SC, and Eurico de Aguiar Salles International Airport, in Vitoria, ES, both managed by Zurich Airport Brasil. Despite recognizing the efforts of airlines and airport operators highlighted in this award, there is still a long way to go in terms of accessibility in civil aviation. – https://aeroin.net/investimentos-em-acessibilidade-no-setor-aereo-sao-estimulados-pela-anac-e-mpor/